Request for Transfer Credit or Refund

Inclusion begins With Access to Play

Transfer or Request a Refund

We understand that plans change. Use this form to request a credit, transfer to another program or a refund. Our team will review your request and follow up within 5–7 business days.

Before you begin please know:

  • Requests must be submitted prior to the second class session or before the rental/event date.
  • A processing fee may apply per district policy.
  • Some programs, events, or services are non-refundable.
  • Refunds for credit card payments will be returned to the original payment method.
a logo with text on it

Let’s Settle Up

Submit A Request

A member of our customer service team will review your request and follow up via email within 5–7 business days. If you have questions in the meantime, please contact us directly at 847-885-7500.

Larawan ng mga puno na nasisilip ang araw sa pagitan ng mga dahon

Mga Tampok na Programa

Galugarin pa ang Higit mula sa Buong HEParks

Tuklasin ang aming mga tampok na programa na idinisenyo upang panatilihin kang aktibo, nakatuon, at konektado sa buong taon. Mula sa sports at fitness para sa kabataan hanggang sa mga sining, libangan, at mga kaganapan sa komunidad, ang Hoffman Estates Park District ay may maiaalok para sa lahat.