{"id":83,"date":"2025-10-29T18:50:58","date_gmt":"2025-10-29T18:50:58","guid":{"rendered":"https:\/\/www.heparks.org\/?page_id=83"},"modified":"2026-04-08T10:47:17","modified_gmt":"2026-04-08T15:47:17","slug":"request-for-transfer-credit-or-refund","status":"publish","type":"page","link":"https:\/\/www.heparks.org\/es\/about\/request-for-transfer-credit-or-refund\/","title":{"rendered":"Request for Transfer Credit or Refund"},"content":{"rendered":"\n
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Inclusion begins With Access to Play<\/h2>\n\n\n\n

Transfer or Request a Refund<\/h3>\n\n\n\n

We understand that plans change. Use this form to request a credit, transfer to another program or a refund. Our team will review your request and follow up within 5\u20137 business days.<\/p>\n\n\n\n

Before you begin please know:<\/strong><\/p>\n\n\n\n

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  • Requests must be submitted prior to the second class session or before the rental\/event date.<\/li>\n\n\n\n
  • A processing fee may apply per district policy.<\/li>\n\n\n\n
  • Some programs, events, or services are non-refundable.<\/li>\n\n\n\n
  • Refunds for credit card payments will be returned to the original payment method.<\/li>\n<\/ul>\n<\/div>\n\n\n\n
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    Let\u2019s Settle Up<\/h2>\n\n\n\n

    Submit A Request<\/h3>\n<\/div>\n\n\n\n
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    A member of our customer service team will review your request and follow up via email within 5\u20137 business days. If you have questions in the meantime, please contact us directly at 847-885-7500.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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