The Hoffman Estates Park District proudly offers first-class parks, facilities, programs, and services to meet the needs of a diverse and dynamic population. The award-winning district serves a community of over 50,000 with two community centers, a premier 18-hole golf course, state-of-the-art fitness center, twin ice arena, family aquatic center, and 72 parks.
Our Community Commitment
The Hoffman Estates Park District remains committed to providing the best recreation and leisure services to our community. With our "satisfaction guaranteed" pledge, residents and their guests can be assured that the Hoffman Estates Park District staff will work to not only meet expectations, but to exceed them.
Discover the Hoffman Estates Park District: Gold Medal Video
The mission of the Hoffman Estates Park District is to enhance the quality of life of our residents and guests by providing first class parks, facilities, programs, and services through environmentally and fiscally responsible management practices.
By adhering to our values and achieving our goals, we provide first class parks, facilities, programs and services and enrich the quality of life for our residents and guests.
- Provide Positive Memorable Experiences for our Customers
- Ensure Financial Sustainability for Current and Future Generations
- Achieve Operational Excellence
- Promote Continual Growth & Development for our Organizational Resources
Customer Service Pledge
Our satisfaction guarantee is our promise to provide quality parks, facilities, recreation programs and leisure services that meet the expectations of our customers. If you are not satisfied with any recreational program the HEPD provides due to the quality of instruction, the child’s inability to adapt emotionally to the class, or the inappropriate skill level for the registered participant, a full refund will be processed. To determine that a class does not meet their satisfaction, participants must attend the first two class sessions, but request a refund and fill out all appropriate paperwork before the third class meeting. Refund request forms are available at the Triphahn Center, Willow Recreation Center and Prairie Stone™ Sports & Wellness Center. No processing fee will apply to refunds issued under the Satisfaction Guarantee Policy. If you are not satisfied, we would appreciate your comments, suggestions, or ideas for improvement. Please look for our customer comment cards at all district facilities. We appreciate hearing your positive comments, as well as your suggestions for improvement.
Comprehensive Master Plan
The district has finalized its five year Comprehensive Master Plan. This planning process was a detailed evaluation of all aspects of the district’s parks, programs, facilities and services. It involved redefining the mission, values and long-term goals, a district-wide analysis of our strengths, weaknesses, opportunities and threats, benchmarking against comparable park districts, researching trends, assessing our operations and conducting community-wide focus groups and an attitude and interest survey.
- Part 1: TOC, Planning Process, Executive Summary/Strategic Plans, Parks Div 5.3 mb
- Part 2: Planning & Development Division 3.1 mb
- Part 3: Poplar Creek, Rec and C&M 5.4 mb
- Part 4: Facilities and Admin & Finance Div 8.3 mb
- Park Site Inventory 1.8 mb
- PCCC Inventory 1.6 mb
Northwest Special Recreation Association (NWSRA)
Providing recreational services to individuals with special needs, the Hoffman Estates Park District is a member of a cooperative agreement among 17 park districts which form the NWSRA. NWSRA exists to provide outstanding opportunities through recreation for people with disabilities. The agency's team of full time Therapeutic Recreation Professionals and trained part time staff offer safe, fun and quality year round opportunities to individuals with disabilities of all ages and ability levels. For more information on NWSRA, visit nwsra.org or call 847-392-2848 (voice), or 847-382-2855 (TTY).
Americans with Disabilities Act
Freedom of Information Act
In compliance with the Freedom of Information Act, the Hoffman Estates Park District’s Freedom of Information Act Officers and Open Meeting Act Officers are as follows:
Jane Kaczmarek, Executive Assistant
Peg Kusmierski, Administrative Assistant
Dean Bostrom, Executive Director
Craig Talsma, Director of Admin & Finance
The following form may be used to request records of the Park District. Please submit requests to
Freedom of Information Act (printable pdf)
Anti Bullying Policy and Sportsmanship Pledge
The Hoffman Estates Park District’s Board of Commissioners have adopted a comprehensive Anti-Bullying Policy to address bullying or harassment, and all forms of aggressive and violent behaviors.
The Hoffman Estates Park District is a proud, long-standing member of the Hoffman Estates Chamber of Commerce.
View the Hoffman Estates Park District's chamber profile.